Terms & Conditions
ACCEPTANCE OF TERMS
Your access to and use of our website www.theflavoursofgreece.com is subject exclusively to these Terms and Conditions. You will not use the website for any unlawful or contrary purpose to these Terms and Conditions. Using our website, you are fully accepting the terms, conditions, and disclaimers in this notice.
We reserve the right to revise these Terms and Conditions from time to time. Please check periodically for changes. If you do not agree with any of the revised Terms and Conditions, you must not use the website or make any orders from F.O.G store. These terms and Conditions were last updated on the 5th Of December 2022.
PAYMENTS
We accept Visa, MasterCard and American Express. Our secure online system is integrated with Stripe, which we use to handle all our credit card transactions. Stripe is third party payment providers that offer secure services trusted by millions. No card details for website transactions are held on our website or seen by anybody at the F.O.G store.
PRICES
Every effort is made to maintain published prices, but these cannot be guaranteed. We reserve the right to change any of the listed prices on this website without prior notice at any time. Such price changes will not affect orders placed before the date of change.
DELIVERY & DELIVERY CHARGES
We deliver across the Sweden, including Norther Ireland but excluding Jersey and Gurnsey. We will do our best to dispatch your order within two days of being placed. F.O.G store will not charge you for handling costs, and we will always try to find the cheaper and safest way to send our products to you. You will also receive a tracking number as soon as your order is prepared.
Delivery Charges
- Free of charge delivery for orders over 1100 sek, otherwise 110,15 sek for next working day delivery
- Delivery days are Monday to Friday – Saturday deliveries incur higher charge as above
For international orders, please send your request through the “contact us” page or email us at info@theflavoursofgreece.com. The delivery charges vary depending on your location and the weight of your order. We will not dispatch any international order before you agree with the delivery costs.
RETURNS AND REFUNDS POLICY
If you are unhappy with any product, please notify us in writing within seven days of receipt at info@theflavoursofgreece.com. Refunds will be arranged at our discretion.
Returns: You can return any Product to us for a refund or exchange, as long it is in its original packaging, in the same condition in which you received it and notified us in writing within seven days of receipt. You will be responsible for the cost of returning the product to us.
You will also be responsible for the possible risk of loss or damage to the product incurred during the transit back to us. We recommend that you send the product back to us by recorded delivery and that you have sufficient insurance to cover the value of the product returned. If the product fails to return to us, we cannot exchange it or refund any payment.
Refunds: If you receive a product you consider is damaged, please contact us directly to arrange a replacement or refund. We will require clear photographic evidence of the damaged product. If possible, please sign for the Products as “DAMAGED “. Damages must be reported within 24 hours of receipt via email at info@theflavoursofgreece.com.
If you believe the product you have received is defective, please send the product back to us for inspection within seven days. We will examine the returned product and notify you of your refund (if any) via email within a reasonable time. Products returned by you because of a defect that we have confirmed will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by returning the item to us.
Note: All of our products imported packed, so we’ll investigate each situation with the producers if anything is wrong with them. Packaging the products is something that we don’t get involved in.
You will also be responsible for the possible risk of loss or damage to the product incurred during the transit back to us. We recommend that you send the product back to us by recorded delivery and that you have sufficient insurance to cover the value of the product returned. If the product fails to be returned to us, we cannot refund any payment made.
If you have received an email delivery dispatch confirmation, but you have not yet received your product, you need to notify us within five days.
In this rare case that the product was lost or stolen, we would need to investigate its whereabouts with our delivery partners and file a claim for the products’ loss before issuing any refunds.
OWNERSHIP
The goods’ ownership remains with the F.O.G store until the amount due under the invoice has been paid in full.
PRIVACY POLICY
Under the Data Protection Act principles, we need to tell you that we hold a record of all the details required for setting you up and servicing you as a customer. We will never pass on your details to a third party without your permission. We are committed to protecting your personal information and being transparent about the information we collect about you and what we do with it.
For more information, please visit our Privacy Policy. We understand that shopping online involves a great deal of trust on your part, and this trust is vital to us.
REMARKETING
We use 3rd party vendor remarketing tracking cookies, including the Google Adwords tracking cookie. This means we may show ads to you across the internet, specifically on the Google Display Network (GDN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
The third-party vendors, including Google, whose services we use – will place cookies on web browsers to serve ads based on past visits to our website. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those interested in our service.
CHANGES TO THE WEBSITE
The information available on the website might from time to time be incomplete, out of date or inaccurate. F.O.G reserves the right at any time and without prior notice to make changes and corrections to the material on the website or make parts or all of this website unavailable without notice.
COPYRIGHT
In accessing the website, you agree that you will access the content solely for your personal, non-commercial home use.
All copyright, trademarks and all other intellectual property rights in the website and it’s content owned by B.O.G Store. Including without limitation the website design, text, graphics, images and all software and source codes connected with the website)
None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the copyright holder’s prior written consent.
NO WARRANTY
This site and its content are provided “as is”, excluding warranty of any kind, either express or implied to the fullest extent permissible under applicable law. We accept no liability for functions contained on this site and make no warranty that the site will operate uninterrupted or error-free or correct any defect. We cannot guaranty that our website is compatible with your computer equipment.
Or that the site or its server is free of errors, viruses, worms or “Trojan horses”, and we shall not be liable for any damage you may suffer as a result of such destructive features.
LIMITATION LIABILITY
You acknowledge that your use of this website and its content is at your own risk. Except for liability which we can not by law restrict or exclude, we shall have no liability to you or any third-party for any direct, indirect or consequential damages (including loss of profits). Or any other damages of any kind, whether based on warranty, contract, tort (including negligence) or otherwise. Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you entirely.
VALIDITY OF PROVISIONS AND REMEDIES
If any provision of these conditions is or becomes invalid or contrives applicable regulations, the remaining provisions will not be affected.
GOVERNING LAW AND JURISDICTION
The law of England governs these conditions.
CONTACT
RECO EXPORTS Ltd, a company incorporated in England, address is:
128 City Road
London
EC1V2NX
Email: info@theflavoursofgreece.com.
Company Registration No: 10717374 | Vat No: GB275887440